Shipping & Returns Policy | Nevon Express Shipping & Returns Policy

Shipping & Returns Policy

Shipping Policies:

Shipping Partners & Carriers:

Shipping Time:

Refund & Replacement Policy:

We assure to provide high quality products as mentioned in our website. With an aim to protect customers from shipping damage, product mismatch or parts missing etc. we are providing 10 days’ time from the date of order delivery to report the complaint by contacting our customer support +91 9967359776 and request for refund. Our technical team will verify the submitted details and will contact you with the replacement details. Our experts will verify the issue reported once we receive the product, we will then send the replacement products to the customer shipping cost prepaid by us. If we do not have the product in stock to provide replacement, we will provide refund.

Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason.

Order Cancellation Policy:

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

If you cancel your order BEFORE it has been shipped, you will be assessed a 5 to 15% cancellation fee before credit is issued.

If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.

Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.